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Terms of Service

Last updated: April 3, 2025

These Terms of Service (“Terms”) apply to all payments processed through The Grazette Initiative, LLC (“The Grazette Initiative,” “we,” “our,” or “us”), including services provided through its DBA brands: ICN.DJ, Storytime Studios, and Wize Grazette.

By making a payment through our Stripe account or any affiliated invoice, you agree to these terms.


1. Business & Payment Representation

The Grazette Initiative, LLC, is a New York–registered limited liability company serving as the official invoicing and payment processor for:

  • ICN.DJ Memberships (all tiers)

  • Storytime Studios (podcast production, rentals, editing, and consultations)

  • Wize Grazette services (including podcast classes, workshops, and consulting)

Payments may appear on your statement under any of the above entities.


2. Deposits & Refunds

Non-Refundable Deposits

All deposits paid toward services or bookings are non-refundable, including but not limited to:

  • Studio rentals

  • Podcast editing or production work

  • Workshops or podcast launch classes

  • Consulting packages

  • Any custom packages or collaborations

Deposits secure your time slot and reserve resources. Canceling after payment forfeits your deposit.

Refunds

Refunds are not guaranteed. However, they may be issued at our discretion under the following conditions:

  • Duplicate charges

  • Services billed in error

  • Failure to deliver service from our side

Refund requests must be submitted to admin@icn.dj within 14 days of the transaction. Refunds are processed back to the original payment method within 7–10 business days, if approved.


3. Chargebacks & Disputes

Before initiating a chargeback, we require that you first contact us at admin@icn.dj so we may resolve the issue. Fraudulent or unjustified chargebacks may result in service termination and potential legal action.


4. Disclaimer of Results & Liability

We do not guarantee specific outcomes from our services. All results vary based on user engagement, market conditions, and platform changes.

By using our services, you accept full responsibility for how you use any material, advice, or tools provided. The Grazette Initiative is not liable for loss of revenue, opportunities, or content as a result of misuse, delays, third-party outages, or miscommunication.


5. Use of Work for Promotion

By working with us, you grant us the right to display, showcase, or reference the final podcast, visual assets, or client project (excluding confidential materials) in our portfolio, reels, or social platforms unless you request otherwise in writing.


6. Use of Third-Party Tools

We use third-party platforms such as Stripe, Riverside, Canva, Google Drive, Descript, and others to deliver services. While we do our best to ensure reliability, we are not responsible for service interruptions, data loss, or outages on these external platforms.


7. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New York. However, for ease of local resolution, you agree that any disputes will be handled through mediation or arbitration in Mecklenburg County, North Carolina. Both parties waive the right to file lawsuits outside of this jurisdiction.


8. Updates to This Policy

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon being posted on our website or sent via email. Your continued use of our services constitutes acceptance of those changes.


9. Contact

For billing issues or questions about this policy, contact:
📧 admin@icn.dj